Manychat FAQs
What is Manychat and how does it work?
Manychat is a chat marketing software that allows businesses, creators, and brands to connect with their audience with automated direct messages. The software currently supports Facebook Messenger, Instagram DM, WhatsApp, Telegram, SMS, and email.
How do people get into my chatbot?
Anytime someone sends your business page a direct message in Facebook or Instagram, they are automatically subscribed to your bot. This is a very passive way to get people into your bot. The best (active) way is to create a campaign that gives your lead something in exchange for DMing you or commenting on a post that you have.
Is a chatbot list like an email list?
No, it's not. When people subscribe to your bot, you only have 24 hours to contact them. This is why it's best to have some sort of evergreen campaign running to collect data (first name, last name, phone) from the leads while they are in your bot. Once you get leads into your bot, you're also not able to download their existing data from Manychat.
Why can’t I send messages after 24 hours?
Unfortunately, this is a limitation that Facebook has put in place to reduce spam. They want to make sure their users have a good experience while on the platform, so messages can only be sent if the end user is truly engaging in your content.
Does Manychat connect to my personal Facebook profile?
As of right now, Manychat only connects to Facebook and Instagram business profiles. You can use a REF URL on your personal profile to take advantage of pushing organic leads to your Messenger campaigns.
How do I launch my keywords in Instagram?
This is as simple as changing your CTA in your posts. All you need to do is tell people to 'comment' or 'DM' a keyword and this trigger an automation.
Visit AutomateYourIGDMs.com to find out how to work with us!
© Copyrights by Quartz Media Group LLC 2023. All Rights Reserved.